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03 August, 2014

How to: Shopping on Taobao (淘宝) Part 1

Today, I'm gonna talk about my favourite topic - SHOPPING! And yes, it's all about shopping on Taobao (淘宝) a China website similar to Ebay. You can practically get anything...yes ANYTHING! From clothes, handphone accessories to home electronics. You can also get wedding necessities from that site. Basically, it has a huge database of sellers that sell all sort of stuff you can/cannot imagine.
One downside, of course, you gotta understand Chinese to fully utilize the site. Then again, what's Google translate for, right?!

I've even got a few of my friends hooked on Taobao!

Step 1: Create an account with Taobao

You don't need an agent to ship stuff from Taobao, all you need to do is register an account here. Likewise, you can click 免费注册 (Free Registration) at the top left corner of their main page.




The link will redirect you to the registration page, click on "English" and the page will translate which makes registration a breeze.



Step 2: START SHOPPING!

Alright, before you start to add everything to your cart there are a few thing you need to know (Refer to pictures below.)

#1: 金牌卖家 is an acknowledgment from Taobao (chosen by them out of the hundreds and thousands of seller).

#2: The name of the seller/shop.

#3: The rating of the shop according to the customers' rating and transactions.



#4: The cute bubble turns blue when the seller is online, you can chat with the seller if you've any doubt.

#5: Enter the shop to take a look at the different items they're selling.

#6: Bookmark the shop if you like that they're selling.

#7: Original price of the item, and below it is the discounted price.

#8: Keep a look out on 快递:免运费 which means "Free Shipping". And always try to find free shipping!

#9: Quantity

#10: Add item to cart.

#11: Save the item for further reference.

#12: The item's name

#13: Item details.

Make sure that the item you're buying has positive reviews (to avoid being scammed).
#14 shows the reviews of the customers that bought from the seller.

I always clicked on #16, which shows the real photo of the items. And #17 is where the review will be displayed.

#15: The past transactions made.





A confirm pop-up window will appear once you've added the item/s to cart. You choose to proceed to payment or continue shopping.


Step 3: Payment

Tick the item you wanna ship over and click on the orange button beside the total cost of your items.



Your Singapore address should be appear in the yellow box follow by your HP No. at the side, if the address is incorrect click on #18 to change the shipping detail. #19 is for you to add new address.



Make sure that #20 is ticked, there should be a pop-up window about the three different international forwarders.


I've only used 4PX as it has the highest rating and based on my past experience, they're very efficient!
4PX (not sure about other forwarder though) will send a text when your item arrived at the warehouse, they will also notify you when they're out for delivery so make sure you've assign someone at home to collect your parcel!

Shipping is relatively cheap, 43RMB for the first Kg and 12RMB for every 500g thereafter.
Once you've chosen the forwarder, click the orange button again!




#21 shows your total amount including the item shipping cost (to warehouse), where/ which warehouse the seller should ship to and where the parcel will forward to, in my case it will be shipped to my SG address. Double check that the SG address is correct, follow by your name and contact detail. Proceed payment by clicking the orange button.


Step 4: Payment Page

Payment doesn't require a China credit card as long as the correct option is selected!

#22 VERY IMPORTANT! Make sure that the 海外其他地区 is selected else you won't be able to make payment!!

#23 The amount you will need to pay which includes transaction fee.

Finally... click on #24 and you're done!!!!



Now seat back and wait for 4PX text and next blog post about warehouse shipping to Singapore!
I hope you guys enjoy this post and most importantly, hope this helps to clear the doubts of "How do I shop on Taobao".
Happy Shopping (:

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